Odoo Connect a Printer by Deviati Nur Istiqomah Nov 16, 2022 Connect a Printer None [1] ** When using your /IoT Box/ in Odoo, you could need to use a printer. Doing so is easy and convenient as it can be done in a few steps. Then, you can use it to print receip... Read more
Odoo Connect a Footswitch by Deviati Nur Istiqomah Nov 16, 2022 Connect a Footswitch None [1] ** When working, it is always better to have your two hands available. Using Odoo’s /IoT Box/ and a footswitch will allow it. In fact, you will be able to go from one scr... Read more
Odoo Connect a Camera by Deviati Nur Istiqomah Nov 16, 2022 Connect a Camera None [1] ** When using your /IoT Box/ in Odoo, you could need to use a camera. As it can be done in a few steps, this device is really easy to configure. Then, you can use it in your ... Read more
Odoo Connect a Measurement Tool by Deviati Nur Istiqomah Nov 16, 2022 Connect a Measurement Tool None [1] ** With Odoo’s /IoT Box/, it is possible to connect measurement tools to your database. Find the list of supported devices here: Supported devices [2] ,. Connect i... Read more
Odoo Troubleshooting by Deviati Nur Istiqomah Nov 16, 2022 Troubleshooting None [1] ** IoT Box Connection None [2] ** I can’t find the pairing code to connect my IoT Box None [3] * The pairing code should be printed on receipt printers connected to the IoT Bo... Read more
Odoo Flashing your SD Card by Deviati Nur Istiqomah Nov 16, 2022 Flashing your SD Card None [1] ** In some case, you may need to reflash your IoT Box’s SD Card to benefit from our latest updates. Upgrade from the IoT Box homepage None [2] ** Go to the IoT Box homep... Read more
Odoo Configure ICE servers with Twilio by Deviati Nur Istiqomah Nov 15, 2022 Configure ICE servers with Twilio None [1] ** Odoo Discuss uses WebRTC API and peer-to-peer connections for voice and video calls. If one of the call attendees is behind a symmetric NAT, you need to c... Read more
Odoo Allow Customers to Close their Tickets by Deviati Nur Istiqomah Nov 15, 2022 Allow Customers to Close their Tickets None [1] ** Allowing customers to close their tickets gives them autonomy and minimize misunderstandings about when an issue is considered solved, or not. It mak... Read more
Odoo After Sales Features by Deviati Nur Istiqomah Nov 15, 2022 After Sales Features None [1] ** As your business grows, having the right tool to support your helpdesk team on recording, tracking and managing issues raised easy and efficiently, is key. Odoo’s Help... Read more
Odoo Invoice Time Spent on Tickets (Postpaid Support Services) by Deviati Nur Istiqomah Nov 15, 2022 Invoice Time Spent on Tickets (Postpaid Support Services) None [1] ** The Timesheets integration provides more control and transparency over how clients are charged, and what they’re specifically bi... Read more
Odoo Invoice Time Spent on Tickets (Prepaid Support Services) by Deviati Nur Istiqomah Nov 15, 2022 Invoice Time Spent on Tickets (Prepaid Support Services) None [1] ** Have the option to work with prepaid support services, meaning that a sales order and a corresponding invoice are issued and, once ... Read more
Odoo Ratings by Deviati Nur Istiqomah Nov 15, 2022 Ratings None [1] ** Allow customers to rate their experience with your helpdesk teams to strengthen your credibility and gain their trust. Reviews can also influence a customer’s decision and open spa... Read more