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Dokumentasi odoo

Dokumentasi odoo

Odoo Forum and eLearning

by Deviati Nur Istiqomah

Nov 15, 2022

Forum and eLearning None [1] ** Forum None [2] ** To go above and beyond email, live chat, web forms, and phone lines, offer your customers a support forum. This way, customers might become more attac...

Odoo Reports for a Better Support

by Deviati Nur Istiqomah

Nov 15, 2022

Reports for a Better Support None [1] ** An efficient customer service solution should have a built-in reporting option. Reports allow you to track trends, identify areas for improvement, manage emplo...

Odoo Start Receiving Tickets

by Deviati Nur Istiqomah

Nov 15, 2022

Start Receiving Tickets None [1] ** Offering a variety of channels from where your customers can contact you grants them flexibility and the right to choose the best one for themselves. And, in order ...

Odoo Service Level Agreements (SLA)

by Deviati Nur Istiqomah

Nov 15, 2022

Service Level Agreements (SLA) None [1] ** Service Level Agreements (SLA) are commitments you make with your customers to outline how a service is delivered. It bolsters trust between you and your cus...

Odoo Getting Started

by Deviati Nur Istiqomah

Nov 15, 2022

Getting Started None [1] ** Helpdesk teams provide your customers with support to queries or errors they might encounter while using your product/service. Therefore, a successful scheme where you can ...

Odoo Plan onsite interventions from helpdesk tickets

by Deviati Nur Istiqomah

Nov 15, 2022

Plan onsite interventions from helpdesk tickets None [1] ** The integration with the Helpdesk app lets your helpdesk team manage intervention requests directly. Planning field service tasks from ticke...

Odoo Create onsite interventions from sales orders

by Deviati Nur Istiqomah

Nov 15, 2022

Create onsite interventions from sales orders None [1] ** Allowing your sales team to open onsite interventions creates a seamless experience for your customers. They can receive a quotation they firs...

Odoo Create Timesheets upon Time Off Validation

by Deviati Nur Istiqomah

Nov 15, 2022

Create Timesheets upon Time Off Validation None [1] ** Odoo automatically timesheets on project/tasks upon time off requests. This allows for better overall control over the validation of timesheets, ...

Odoo Create Project’s Tasks from an Email Alias

by Deviati Nur Istiqomah

Nov 15, 2022

Create Project’s Tasks from an Email Alias None [1] ** When you already have an email address that customers know from the top of their heads, changing it is the last thing you want to do. Instead, li...

Odoo Time and Randomize Questions

by Deviati Nur Istiqomah

Nov 15, 2022

Time and Randomize Questions None [1] ** Time Limit None [2] ** On timed surveys, respondents need to complete the survey within a certain period of time. It can be used to ensure that all respondents...

Odoo Scoring Surveys

by Deviati Nur Istiqomah

Nov 15, 2022

Scoring Surveys None [1] ** To measure your respondent’s performance, knowledge of a subject, or overall satisfaction, attach points to the answers of specific questions. The points are summed up to g...

Odoo Get Started with Surveys

by Deviati Nur Istiqomah

Nov 15, 2022

Get Started with Surveys None [1] ** Surveys can be used for a range of purposes that can go from collecting customer feedback, evaluate the success of an event, measure how pleased customers are with...

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