Configure Amazon Connector in Odoo
1 November, 2022 by
Deviati Nur Istiqomah

Configure Amazon Connector in Odoo

Register your Amazon account in Odoo

To register your seller account in Odoo, navigate to Sales ‣ Configuration ‣ Settings ‣ Connectors ‣ Amazon Sync ‣ Amazon Accounts and click on CREATE.

  1. Choose a meaningful name for your account (e.g. Europe), and select your Sign-up Marketplace. This is the original sign-up marketplace of your seller account (e.g. if you created your account on Amazon Germany, your sign-up marketplace will be

  2. Upon saving, a button to link with Amazon appears. Click on it to be redirected to the Amazon login page, or directly to the consent page if you are already logged in. There, confirm that you want Amazon to give Odoo access to your account and related data.

  3. Amazon redirects you to Odoo, with your account registered.

Once the account is registered, the marketplaces available to this account are synchronized and listed under the Marketplaces tab. If you wish, you can remove some items from the list of synchronized marketplaces to disable their synchronization.

Match database products in Amazon

When an Amazon order is synchronized, up to three sales order items are created in Odoo for each product sold on Amazon: one for the marketplace product, one for the shipping charges (if any) and one for the gift wrapping charges (if any).

The selection of a database product for a sales order item is done by matching its internal reference with the SKU for marketplace items, the shipping code for delivery charges, and the gift wrapping code for gift wrapping charges.

For marketplace products, pairings are saved as Amazon Offers which are listed under the Offers stat button on the account form. Offers are automatically created when the pairing is established and are used for subsequent orders to lookup SKUs. If no offer with a matching SKU is found, the internal reference is used instead.


It is possible to force the pairing of a marketplace item with a specific product by changing either the product or the SKU of an offer. The offer can be manually created if it was not automatically done yet. This is useful if you do not use the internal reference as the SKU or if you sell the product under different conditions.

If no database product with a matching internal reference is found for a given SKU or gift wrapping code, a default database product Amazon Sale is used. The same is done with the default product Amazon Shipping and the shipping code.


To modify the default products, activate the developer mode and navigate to Sales ‣ Configuration ‣ Settings ‣ Connectors ‣ Amazon Sync ‣ Default Products.

Configure taxes of products

To allow for tax reporting of Amazon sales with Odoo, the taxes applied to the sales order items are those set on the product or determined by the fiscal position. Make sure to have set the correct taxes on your products in Odoo or to have it done by a fiscal position, to avoid discrepancies in the subtotals between Seller Central and Odoo.


As Amazon does not necessarily apply the same taxes as those configured in Odoo, it may happen that order totals differ by a few cents from that on Seller Central. Those differences can be resolved with a write-off when reconciling the payments in Odoo.

Add a new marketplace

All marketplaces are supported by the Amazon Connector, but recently created ones might be missing from your database. To add a new marketplace, proceed as follows:

  1. Activate the developer mode.

  2. Go to Sales ‣ Configuration ‣ Settings ‣ Connectors ‣ Amazon Sync ‣ Amazon Marketplaces.

  3. Create a new marketplace record. Enter the Marketplace ID and select the Amazon Region for your marketplace as described in the Amazon Documentation for marketplace IDs and regions, and the Seller Central URL as described in the Amazon Documentation for seller central URLs.

  4. Set the name of the record to Amazon.<country code> to easily retrieve it (e.g.: The API Identifier, the Region and the Seller Central URL fields should respectively hold the MarketplaceId, the selected Amazon region and the Seller Central URL values from the Amazon Documentation.

  5. Once the marketplace is saved, update the Amazon Account configuration by going to Sales ‣ Configuration ‣ Settings ‣ Connectors ‣ Amazon Sync ‣ Amazon Accounts. Open the account on which you wish to use the new marketplace, go to the Marketplaces tab and click on Update available marketplaces (an animation should confirm the success of the operation). Newly added marketplaces are automatically added to the list of synchronized marketplaces. If the new marketplace is not added to the list, it means that it is either incompatible or unavailable for your seller account.

Deviati Nur Istiqomah
1 November, 2022
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