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Odoo Flashing your SD Card

by Deviati Nur Istiqomah

Nov 16, 2022 Dokumentasi odoo

Flashing your SD Card None [1] ** In some case, you may need to reflash your IoT Box’s SD Card to benefit from our latest updates. Upgrade from the IoT Box homepage None [2] ** Go to the IoT Box homep...

Odoo Configure ICE servers with Twilio

by Deviati Nur Istiqomah

Nov 15, 2022 Dokumentasi odoo

Configure ICE servers with Twilio None [1] ** Odoo Discuss uses WebRTC API and peer-to-peer connections for voice and video calls. If one of the call attendees is behind a symmetric NAT, you need to c...

Odoo Allow Customers to Close their Tickets

by Deviati Nur Istiqomah

Nov 15, 2022 Dokumentasi odoo

Allow Customers to Close their Tickets None [1] ** Allowing customers to close their tickets gives them autonomy and minimize misunderstandings about when an issue is considered solved, or not. It mak...

Odoo After Sales Features

by Deviati Nur Istiqomah

Nov 15, 2022 Dokumentasi odoo

After Sales Features None [1] ** As your business grows, having the right tool to support your helpdesk team on recording, tracking and managing issues raised easy and efficiently, is key. Odoo’s Help...

Odoo Invoice Time Spent on Tickets (Postpaid Support Services)

by Deviati Nur Istiqomah

Nov 15, 2022 Dokumentasi odoo

Invoice Time Spent on Tickets (Postpaid Support Services) None [1] ** The Timesheets integration provides more control and transparency over how clients are charged, and what they’re specifically bi...

Odoo Invoice Time Spent on Tickets (Prepaid Support Services)

by Deviati Nur Istiqomah

Nov 15, 2022 Dokumentasi odoo

Invoice Time Spent on Tickets (Prepaid Support Services) None [1] ** Have the option to work with prepaid support services, meaning that a sales order and a corresponding invoice are issued and, once ...

Odoo Ratings

by Deviati Nur Istiqomah

Nov 15, 2022 Dokumentasi odoo

Ratings None [1] ** Allow customers to rate their experience with your helpdesk teams to strengthen your credibility and gain their trust. Reviews can also influence a customer’s decision and open spa...

Odoo Forum and eLearning

by Deviati Nur Istiqomah

Nov 15, 2022 Dokumentasi odoo

Forum and eLearning None [1] ** Forum None [2] ** To go above and beyond email, live chat, web forms, and phone lines, offer your customers a support forum. This way, customers might become more attac...

Odoo Reports for a Better Support

by Deviati Nur Istiqomah

Nov 15, 2022 Dokumentasi odoo

Reports for a Better Support None [1] ** An efficient customer service solution should have a built-in reporting option. Reports allow you to track trends, identify areas for improvement, manage emplo...

Odoo Start Receiving Tickets

by Deviati Nur Istiqomah

Nov 15, 2022 Dokumentasi odoo

Start Receiving Tickets None [1] ** Offering a variety of channels from where your customers can contact you grants them flexibility and the right to choose the best one for themselves. And, in order ...

Odoo Service Level Agreements (SLA)

by Deviati Nur Istiqomah

Nov 15, 2022 Dokumentasi odoo

Service Level Agreements (SLA) None [1] ** Service Level Agreements (SLA) are commitments you make with your customers to outline how a service is delivered. It bolsters trust between you and your cus...

Odoo Getting Started

by Deviati Nur Istiqomah

Nov 15, 2022 Dokumentasi odoo

Getting Started None [1] ** Helpdesk teams provide your customers with support to queries or errors they might encounter while using your product/service. Therefore, a successful scheme where you can ...

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